Frequently Asked Questions
Does iHerb ship to Canada?
iHerb ships to Canada at the lowest cost possible, with most orders eligible for free shipping over $40 US. Orders below $40 often pay a flat fee. Duties and import taxes are added to any order over $20, which often amount to around 10% of the order total. Shipping options include Landmark Global, DHL, UPS, and USPS.
Where is iHerb Located?
iHerb headquarters are located in California, in the USA. iHerb has additional US shipping facilities located in Kentucky, Illinois, and Pennsylvania. Additionally, iHerb has a shipping facility in Incheon, Korea.
Is iHerb Safe?
iHerb maintains the highest standards of quality and freshness to ensure the safety of its products. Products are stored in a temperature-controlled warehouse and shipped fresh around the world.
How do I use my iHerb Rewards Credit?
iHerb recently revised its rewards program so that you no longer have to wait to use your credit. Credit is now a flat 10% discount for orders over $40 in the USA with code “LOYALTY10”. For international orders, credit is 10% off orders over $60 with code “10LOYALTY”.