Frequently Asked Questions
Does iHerb offer free shipping?
iHerb offers free shipping and low-cost shipping to destinations around the world. Free shipping is often available for orders over $20-40 USD. Free shipping does not include tariffs and import fees.
Where is iHerb Located?
iHerb headquarters are located in California, in the USA. iHerb has additional US shipping facilities located in Kentucky, Illinois, and Pennsylvania. Additionally, iHerb has a shipping facility in Incheon, Korea.
Is iHerb Safe?
iHerb maintains the highest standards of quality and freshness to ensure the safety of its products. Products are stored in a temperature-controlled warehouse and shipped fresh around the world.
How do I use my iHerb Rewards Credit?
iHerb recently revised its rewards program so that you no longer have to wait to use your credit. Credit is now a flat 10% discount for orders over $40 in the USA with code SPRING2020. For international orders, credit is 10% off orders over $60 with code SPRING2020.